Frequently Asked Questions | View
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SME
SME Banking
Posted:
Wednesday, 18th March, 2009
Relationship Management
- We have trained and professional staff who develop and
strategically nurture relationship with clients to ensure that their business objectives are met, and sustained.
Business Development and Advisory:
- They identify and interact with potential and non-borrowing customers on regular basis to offer advisory services, vis a vis their diverse needs for growth.
- Liase with SME Training and supporting agencies such as Empretec Ghana Foundation (BGP),Association of Ghanaian Industries, etc, to give training on business management, proposal writing etc.
- Organise training programmes for clients through seminars and workshops, periodically.
- Offer advisory services on stock and credit control mechanisms as well as budgetary and costing procedures.
Customer Services:
- Addressing customer complaints and enquiries.
- Linking customers to sundry products and services and other SME customers in the same and or complimentary industries.
- General information on lending, borrowing and treasury rates.
